iRaiser Status - Incident history https://statuspage.iraiser.eu iRaiser Mon, 31 Aug 2026 04:00:00 +0000 Database maintenance Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: Digicollect Aug 25, 14:48:07 GMT+0 - Identified - We will be performing a scheduled database migration to improve the performance and reliability of the Digicollect platform. During this maintenance window, the Digicollect platform will be **temporarily unavailable** and may **experience degraded performance**. Aug 31, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 31, 05:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>14:48:07</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a scheduled database migration to improve the performance and reliability of the Digicollect platform. During this maintenance window, the Digicollect platform will be **temporarily unavailable** and may **experience degraded performance**..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 31 Aug 2026 04:00:00 +0000 https://statuspage.iraiser.eu/maintenance/cmt8s4ygg03220rob6k8d4tdh https://statuspage.iraiser.eu/maintenance/cmt8s4ygg03220rob6k8d4tdh Platform down Type: Incident Duration: 1 hour and 2 minutes Affected Components: Community Fundraising Platform Jun 11, 08:25:32 GMT+0 - Investigating - We are currently investigating this incident. Jun 11, 09:27:18 GMT+0 - Resolved - Earlier today, a technical system error caused a temporary disruption to some website services. Our team has fully restored all affected settings, and all websites are back online and operating normally. We are reviewing the incident to ensure additional safeguards are in place so this does not happen again. We sincerely apologize for any inconvenience caused. Type: Incident

Duration: 1 hour and 2 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>08:25:32</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>09:27:18</var> GMT+0</small><br><strong>Resolved</strong> - Earlier today, a technical system error caused a temporary disruption to some website services. Our team has fully restored all affected settings, and all websites are back online and operating normally. We are reviewing the incident to ensure additional safeguards are in place so this does not happen again. We sincerely apologize for any inconvenience caused..</p> ]]> Thu, 11 Jun 2026 08:25:32 +0000 https://statuspage.iraiser.eu/incident/cmq98g2o200r5qlm60cpqvwaa https://statuspage.iraiser.eu/incident/cmq98g2o200r5qlm60cpqvwaa iDEAL experiencing major outage Type: Incident Duration: 19 minutes Affected Components: Donation forms app, CRM, Community Fundraising Platform, Digicollect Mar 25, 14:50:02 GMT+0 - Monitoring - We have identified a full disruption external to our platform affecting iDEAL payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We are in close contact with the Payment Service Providers to resolve the issue and will provide updates as they become available. Mar 25, 15:08:38 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 19 minutes

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>14:50:02</var> GMT+0</small><br><strong>Monitoring</strong> - We have identified a full disruption external to our platform affecting iDEAL payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We are in close contact with the Payment Service Providers to resolve the issue and will provide updates as they become available..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>15:08:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Mar 2026 14:50:02 +0000 https://statuspage.iraiser.eu/incident/cmn65u32v0cfenywzh26memr2 https://statuspage.iraiser.eu/incident/cmn65u32v0cfenywzh26memr2 Temporary Service Interruption Type: Incident Duration: 1 day and 7 hours Affected Components: Community Fundraising Platform Feb 19, 11:00:04 GMT+0 - Identified - Due to a technical issue, our websites were temporarily unavailable. We are currently investigating the root cause and will continue to monitor performance closely. Feb 19, 11:31:04 GMT+0 - Resolved - Our services are fully operational again. We are closely monitoring performance to ensure continued stability. Type: Incident

Duration: 1 day and 7 hours

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>11:00:04</var> GMT+0</small><br><strong>Identified</strong> - Due to a technical issue, our websites were temporarily unavailable. We are currently investigating the root cause and will continue to monitor performance closely..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>11:31:04</var> GMT+0</small><br><strong>Resolved</strong> - Our services are fully operational again. We are closely monitoring performance to ensure continued stability..</p> ]]> Thu, 19 Feb 2026 11:00:04 +0000 https://statuspage.iraiser.eu/incident/cmlteww6p01bgi9u27ddwg3dk https://statuspage.iraiser.eu/incident/cmlteww6p01bgi9u27ddwg3dk Disruption PSP Buckaroo Type: Incident Duration: 20 minutes Affected Components: Community Fundraising Platform, Digicollect Dec 31, 13:41:12 GMT+0 - Monitoring - Due to a disruption at payment provider Buckaroo, payments have a lower success rate than usual. More information on the status page of Buckaroo: <https://status.buckaroo.io/> Dec 31, 14:01:11 GMT+0 - Resolved - This incident has been resolved. Dec 31, 14:01:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 31</var>, <var data-var='time'>13:41:12</var> GMT+0</small><br><strong>Monitoring</strong> - Due to a disruption at payment provider Buckaroo, payments have a lower success rate than usual. More information on the status page of Buckaroo: <https://status.buckaroo.io/>.</p> <p><small>Dec <var data-var='date'> 31</var>, <var data-var='time'>14:01:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 31</var>, <var data-var='time'>14:01:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 31 Dec 2025 13:41:12 +0000 https://statuspage.iraiser.eu/incident/cmju2e1hg00jfrmc7re302f9f https://statuspage.iraiser.eu/incident/cmju2e1hg00jfrmc7re302f9f Database upgrade Type: Maintenance Duration: 1 hour Affected Components: Community Fundraising Platform, Digicollect Sep 1, 04:00:00 GMT+0 - Identified - We will be performing a scheduled database upgrade to improve performance and reliability. During this window, the platforms may be **temporarily unavailable** or **experience degraded performance**. Sep 1, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 1, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a scheduled database upgrade to improve performance and reliability. During this window, the platforms may be **temporarily unavailable** or **experience degraded performance**..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 1 Sep 2025 04:00:00 +0000 https://statuspage.iraiser.eu/maintenance/cmer0supy00011241jt4ljxz8 https://statuspage.iraiser.eu/maintenance/cmer0supy00011241jt4ljxz8 Database upgrade Type: Maintenance Duration: 1 hour Affected Components: Community Fundraising Platform, Digicollect Jun 30, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 30, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 30, 04:00:00 GMT+0 - Identified - We will be performing a scheduled database upgrade to improve performance and reliability. During this window, the platforms may be **temporarily unavailable** or **experience degraded performance**. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a scheduled database upgrade to improve performance and reliability. During this window, the platforms may be **temporarily unavailable** or **experience degraded performance**..</p> ]]> Mon, 30 Jun 2025 04:00:00 +0000 https://statuspage.iraiser.eu/maintenance/cmc8vcfif000upxjuil2kxtn1 https://statuspage.iraiser.eu/maintenance/cmc8vcfif000upxjuil2kxtn1 Performance issues Type: Incident Affected Components: Digicollect Jun 24, 09:40:00 GMT+0 - Resolved - We noticed a temporary performance issue in Digicollect. This caused sites to be unreachable or to load slower for a short period. Jun 24, 10:25:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>09:40:00</var> GMT+0</small><br><strong>Resolved</strong> - We noticed a temporary performance issue in Digicollect. This caused sites to be unreachable or to load slower for a short period..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>10:25:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 24 Jun 2025 09:40:00 +0000 https://statuspage.iraiser.eu/incident/cmcael8qo00044z4xp0m03r2b https://statuspage.iraiser.eu/incident/cmcael8qo00044z4xp0m03r2b Disruption PSP Mollie Type: Incident Duration: 3 days and 23 hours Affected Components: Community Fundraising Platform Jan 3, 14:05:00 GMT+0 - Resolved - Due to a disruption at payment provider Mollie, payments were temporarily not possible. More information on the status page of Mollie: <https://status.mollie.com/> This incident has been resolved. Type: Incident

Duration: 3 days and 23 hours

Affected Components:

<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>14:05:00</var> GMT+0</small><br><strong>Resolved</strong> - Due to a disruption at payment provider Mollie, payments were temporarily not possible. More information on the status page of Mollie: <https://status.mollie.com/> This incident has been resolved..</p> ]]> Wed, 3 Jan 2024 14:05:00 +0000 https://statuspage.iraiser.eu/incident/cm0nssu5b0016pw5l0ti9xc2a https://statuspage.iraiser.eu/incident/cm0nssu5b0016pw5l0ti9xc2a